Privacy Policy
Effective Date: 6/15/2026
First Serve Muncie Racquet Club, also referred to as First Serve Muncie, respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, online forms, event RSVP forms, advertisements, and other digital sign-up forms.
Information We Collect
We may collect personal information that you voluntarily submit, including:
Name
Email address
Phone number
Number of people attending an event
Program interests, such as tennis, pickleball, youth programs, adult programs, memberships, lessons, clinics, or events
Any other information you choose to provide through a form or message
We may also collect basic website and advertising data, such as page visits, ad interactions, and form activity, through tools such as Squarespace analytics, Meta/Facebook advertising tools, or similar platforms.
How We Use Your Information
We use the information you provide to:
Confirm event RSVPs
Contact you about First Serve Muncie events, programs, classes, memberships, lessons, clinics, and facility updates
Respond to questions or requests
Improve our website, advertising, and customer experience
Track the effectiveness of our marketing and event promotions
Event RSVPs and Form Submissions
When you submit an RSVP or interest form, you agree that First Serve Muncie may contact you using the information you provided. This may include event reminders, follow-up messages, program information, membership information, or responses to your inquiry.
Submitting a form does not guarantee a reserved spot in a specific class, clinic, court time, or event activity unless confirmed directly by First Serve Muncie.
Sharing of Information
We do not sell your personal information.
We may share limited information with trusted service providers that help us operate our website, forms, email communication, advertising, or customer management systems. These providers may include platforms such as Squarespace, Meta/Facebook, Google, email tools, or form storage services.
We may also disclose information if required by law or if necessary to protect the rights, safety, or property of First Serve Muncie, our guests, staff, or community.
Advertising and Tracking
We may use online advertising tools, including Meta/Facebook advertising tools, to promote events, programs, memberships, and services. These tools may help us understand how people interact with our ads and website.
You can adjust your advertising preferences through your Facebook, Instagram, browser, or device settings.
Data Storage
Information submitted through our forms may be stored in website tools, email systems, spreadsheets, customer lists, or advertising platforms used by First Serve Muncie. We take reasonable steps to protect the information we collect, but no online system can be guaranteed to be completely secure.
Your Choices
You may request that we update or remove your contact information by contacting us directly.
To request changes to your information, contact:
First Serve Muncie Racquet Club
3500 N Chadam Ln
Muncie, IN 47304
Email: info@firstservemuncie.com
Phone: (765) 216 1915
Children’s Information
Our website and forms are intended for general audiences. If a parent or guardian submits information on behalf of a child for an event, class, lesson, or program, that information will be used only for communication related to First Serve Muncie activities.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact us at:
First Serve Muncie Racquet Club
3500 N Chadam Ln
Muncie, IN 47304
Email: info@firstservemuncie.com
Phone: (765) 216 1915