Privacy Policy

Effective Date: 6/15/2026

First Serve Muncie Racquet Club, also referred to as First Serve Muncie, respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, online forms, event RSVP forms, advertisements, and other digital sign-up forms.

Information We Collect

We may collect personal information that you voluntarily submit, including:

  • Name

  • Email address

  • Phone number

  • Number of people attending an event

  • Program interests, such as tennis, pickleball, youth programs, adult programs, memberships, lessons, clinics, or events

  • Any other information you choose to provide through a form or message

We may also collect basic website and advertising data, such as page visits, ad interactions, and form activity, through tools such as Squarespace analytics, Meta/Facebook advertising tools, or similar platforms.

How We Use Your Information

We use the information you provide to:

  • Confirm event RSVPs

  • Contact you about First Serve Muncie events, programs, classes, memberships, lessons, clinics, and facility updates

  • Respond to questions or requests

  • Improve our website, advertising, and customer experience

  • Track the effectiveness of our marketing and event promotions

Event RSVPs and Form Submissions

When you submit an RSVP or interest form, you agree that First Serve Muncie may contact you using the information you provided. This may include event reminders, follow-up messages, program information, membership information, or responses to your inquiry.

Submitting a form does not guarantee a reserved spot in a specific class, clinic, court time, or event activity unless confirmed directly by First Serve Muncie.

Sharing of Information

We do not sell your personal information.

We may share limited information with trusted service providers that help us operate our website, forms, email communication, advertising, or customer management systems. These providers may include platforms such as Squarespace, Meta/Facebook, Google, email tools, or form storage services.

We may also disclose information if required by law or if necessary to protect the rights, safety, or property of First Serve Muncie, our guests, staff, or community.

Advertising and Tracking

We may use online advertising tools, including Meta/Facebook advertising tools, to promote events, programs, memberships, and services. These tools may help us understand how people interact with our ads and website.

You can adjust your advertising preferences through your Facebook, Instagram, browser, or device settings.

Data Storage

Information submitted through our forms may be stored in website tools, email systems, spreadsheets, customer lists, or advertising platforms used by First Serve Muncie. We take reasonable steps to protect the information we collect, but no online system can be guaranteed to be completely secure.

Your Choices

You may request that we update or remove your contact information by contacting us directly.

To request changes to your information, contact:

First Serve Muncie Racquet Club
3500 N Chadam Ln
Muncie, IN 47304
Email: info@firstservemuncie.com
Phone: (765) 216 1915

Children’s Information

Our website and forms are intended for general audiences. If a parent or guardian submits information on behalf of a child for an event, class, lesson, or program, that information will be used only for communication related to First Serve Muncie activities.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us at:

First Serve Muncie Racquet Club
3500 N Chadam Ln
Muncie, IN 47304
Email: info@firstservemuncie.com
Phone: (765) 216 1915